Company Profile

Chisholm Bookmakers Limited is an independent bookmakers currently operating thirty five betting offices throughout the North-East of England and North Yorkshire.  The business was started in the late 1950’s by the grandfather of the current Directors.

The business presently has 240 employees with an annual turnover of £40m per year.

Within our shops we offer a full range of betting products together with unrivalled regular and special offers.

Mission statement

"to make the company and it's people successful through first class working standards and levels of customer service"

To this end we place great emphasis on training and customer service.  Our business is focused on well-trained staff who provide a high quality service to customers.  This complements our recent shop-fits, which have an up-market image, and feature vibrant shop windows and impressive internal features.

The company operates an equal opportunity policy and was awarded the ‘positive about disabled people’ logo in recognition of it’s good practices and policies towards the employment of people with disabilities.

As part of our customer charter we are registered with the Independent Betting Arbitration Service for the adjudication of betting disputes.  This service is funded by Satellite Information Services and managed by Mirror Group, it is operated completely independently from bookmakers and their trade organisations.

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